Recognize when patients may be seeking empathy and validation of their feelings rather than a solution. Sometimes, all that is necessary is to be there as a compassionate human being.
I read the above quoted line in Novak's Gynecology in the chapter that tackles about the initial assessment and communication with patients.
When I read it, I paused for a moment and thought the book's right.
It's so true, not only in Gyne patients but to everyone. There are moments when problems aren't supposed to be discussed. Sometimes, a friend and muted orifices are enough companions for a very depressing moment in one's life.
When I am depressed, words of encouragement to make me feel okay are sometimes too irritating to hear, because apparently I am not really ok.
Isn't it more often insulting to hear
It's ok... Don't worry...
because in actuality it's not?!
It's like someone greets you a happy birthday but you're not actually happy or it's not really your birthday. Lame...
Anxiety usually results from an unrecognized feeling and is really not due to a problem.
Sometimes, when I am sad, all I want is to be heard, to express my inner feelings and thoughts... I am not actually looking for an answer because sometimes there's actually nothing to solve. We sometimes have our own moments, moments when we feel crazy and pathetic. So all I want is someone who will listen and understand what I am feeling.
Just be there, to listen if I talk. Don't mumble anything.
So, would you mind staying?